Fidelity Services Group
Full Job Description
A position for a Contract Manager under Specialized Services Division exists at FSS Sasol, Secunda, reporting to the General Manager. The Contract Manager is responsible for overseeing daily business operations and ensuring compliance to contractual requirements. Always maintain a professional working relationship with Executives, General Managers, Regional Managers, Staff and Clients.
Experience, Requirements and Qualifications:
Age preference – 45 and older
PSIRA Grade A Registration and Accreditation
Matric certificate (Grade 12)
Formal Management Training or relevant tertiary security qualifications
No criminal record or any pending cases
At least 10 years’ experience in the Security industry
At least 6 years’ experience in an operations managerial position
Exceptional staff management experience
Computer literate and proficient on all Microsoft programs
Valid driver’s licence with own reliable transport
Knowledge of business process, function, and acumen
Has a good command of the English language both written and verbal.
Excellent communication skills and the ability to work well with people at all levels are essential.
Knowledge of ISO 45001 quality Management and requirements
Strong Financial knowledge
Preference to be given to residents in Secunda, Standerton, Evander, Trichardt area
Must have knowledge of:
Labour Relations Act
National Bargaining Council for the Private Security Sector
Basic Conditions of Employment Act (BCEA)
PSIRA: registered and accredited
FAMS (Firearm Management System)
S.O. Standards
Occupational Health & Safety
Fleet and logistics
National Key Point registered with all Firearms compliant (for Business purpose)
Sasol Site specific knowledge and understanding
Key Performance Indicators as per site requirements
Job Description: (Not totally inclusive)
Self-motivated and result driven, ensuring good customer service, improving operational and administrative processes.
Oversee all staff, budgets, operations and guarding of the respective business area.
The formulating of overall strategy, managing people and establishing policies and procedures.
To be a thoughtful leader, confident decision maker, helping subordinates to develop and to be productive.
Ensuring growth, thrive and profit rising for the contract.
Develop and maintain operational strategy, which ensure exceptional operational service levels to client base, utilizing and agreed operational staff structure.
Set and manage goals for new business.
Financial management of business.
Ensure that feedback on projects is always provided to General Manager.
Overseeing daily business operations and ensuring compliance to contractual requirements.
Develops, reviews, updates, and implements business strategic planning, sales, financial performance, goals, objectives, and new development to improve business and profitability growth
Training lower level managers and staff.
Ensuring subordinates are in line with company policies and procedures.
Creating, managing budgets, optimize expenses, improve revenue, identify, and manage risks
Oversee recruitment and training of employees
Evaluate and improve, performance and productivity
Evaluate and improve financial performance
Review and approves preparation of accounting analysis for budgetary planning and implementation, production efficiency, financial reporting, budgetary planning, and submittal for capital expenditures
Researching and identifying growth opportunities
Generating reports and giving presentations
Coordinating site activities
Prepare and present daily, weekly, and monthly reports for superiors and client
Ensure compliance with regulated legislation and acts
Ensure client service compliance as per contractual requirements
Maintain high risk reporting for clients and ensure risks are fully identified and ensure appropriate procedures are in place to mitigate the risk
Develop and maintain training of subordinates, through formal training and direct mentoring
Ensure all major special projects / events are organised
Ensure staff are booked accordingly, lines are opened within 24 hours and billing is raised
Complete fleet schedule, incl technology installed and site deployed, asset management
Complete firearms schedule, incl responsible managers and allocated staff utilising firearms, asset management
Competencies Required
Excellent presentation & Communication skills
Outstanding organizational
Negotiation and conflict management skills
Customer focus with continuous improvement skills.
Leading and management competencies – Providing Leadership
Investigating / Risk Assessment Skills
Strong analytical and critical thinking ability
Problem solving aptitude
People Management skills
Structuring Tasks
Persuading and influencing
Creating Innovation and Adjusting to Change
Business acumen
Deadline Driven
Driving Success
Showing Resilience
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
