Debtors Returns Co Ordinator at Rust-Oleum

MUST RESIDE IN THE MIDVAAL AREA

Goods Returned Tracker

· Obtaining tracker documentation from the warehouse supervisor and credit returns assistant and reconciling the items to ensure that the live tracker is updated daily.

· Resolving any discrepancies in the documentation received.

· Obtaining additional credit requests from agents, key accounts, the debtors department, clients and portals and update on the tracker (All queries must reflect on the tracker).

· Collaborating with various departments to resolve queries and finalize information required to pass credits.

· Ensuring that e-mail requests, electronic invitations or queries are attended to within 24 hours.

· Updating the tracker as credits are processed with detail regarding the reasons for returns and credit note numbers.

· Providing feedback and comments for VARD on a weekly basis to explain movements.

Credit Notes

· Ensuring all the required supporting documentation is in place.

· Obtaining approval from the financial manager for credits that are very old and/or there is a lack of supporting documents.

· Raising credit notes in the accounting system (OMNI) in Debtors module within 3 days of receiving the initial paperwork.

· Sending out credit notes to clients directly from the accounting system once generated (if no email address pops up on the accounting system, then the credit note is to be emailed to the relevant sales representative, agent and debtors administrator directly from the accounting system for tracking purposes).

· Credit note discrepancies to be e-mailed to relevant debtor’s administrator with the supporting documents as an explanation of the differences between the credit passed and clients actual claim.

· Filing of physical credit notes and supporting documents in credit note number order.

Job Type: Full-time

Ability to commute/relocate:

• Meyerton, Gauteng: Reliably commute or planning to relocate before starting work (Required)