
Talksure
Full Job Description
The purpose of the job is first line support for onsite and cloud hosted IT infrastructure, to investigate new technologies and improve existing infrastructure.
DUTIES AND RESPONSIBILITIES
IT Infrastructure availability
Back-office support (all internal systems)
Dealing with escalations
Capacity Management Virtual and Physical
Documentation
Reporting
Backups & Restores of Servers
New User Account Creation
User Terminations
Escalating to Facilities on Equipment Pick Ups
O365 Add / Remove Licensing
Asset Management software
Maintenance of Infrastructure
2ic to Senior Server Engineer
Maintenance of CCTV
File Share (Folder Permissions)
QUALIFICATIONS AND EXPERIENCE REQUIRED
Matric
MCSA / MCSE
Azure qualifications
At least 3 years’ Experience in the IT Industry as back-office support
Windows Server Deployment, Administration & Maintenance
SLA Management & Time Management
Server and Storage Hardware and Management
Microsoft Exchange Administration
O365 Administration
Mimecast Administration
Network Management (LAN and WAN)
Fortinet Firewall Administration & Monitoring
Cloud Hosted infrastructure and Services (O365 and Azure)
Veeam Backup Administration & Tape Backup
Group Policy Management
Active Directory Administration
Azure Cloud Administration & Configuration
VMware Administration
AD Manager Plus
Kaspersky AV Centre Administration
MS Bitlocker Encryption Management
Advantageous
A+
N+
Linux+
CCNA
BEHAVIOUR AND COMPETENCIES REQUIRED
Logical person that has the ability to priorities tasks assigned
Analytical thinker
Strong Technical skills
Good organizational skills
Work Under Pressure
Strong Communication skills
Good Time Management
Detail orientated
Remuneration: A market related package including benefits
NB: Thank you for choosing Talksure as your employer of choice. Please note that if you do not hear from us within 14 working days after the closing date of the advert, please regard your application as unsuccessful. We wish you well in your future endeavors.
