Key Account Manager at Recruitment Matters Africa

Our client is looking to hire an experienced key account manager to maintain solid relationships with the company’s key clients.

Responsibilities:

• Developing and sustaining solid relationships with key clients that bring in the most income for the company.
• Addressing and resolving key clients’ complaints.
• Acting as the main point of contact between key clients and internal teams.
• Supervising the account teams assigned to each key client.
• Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.
• Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
• Developing a thorough understanding of key clients’ needs and requirements and preparing customized solutions.
• Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client’s long-term goals.

Key Skills:

• Strong negotiation and leadership skills,
• Exceptional customer service skills,
• Excellent communication skills.

Qualifications:

• Bachelor’s degree in business administration, finance, sales, or a related field.
• Proven experience in key account management.
• Proficient in all Microsoft Office applications as well as CRM software.
• The ability to build rapport with key clients.
• The ability to handle multiple client accounts.

Job Type: Full-time

Salary: R500,000.00 per year

Ability to commute/relocate:

• Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelors (Preferred)