Account Credit Controller; Office Administrator at Job Crystal

Cape Town, WC , R10000 – R15000 Per Month

Sector: Accounting

Posted: Thursday, 3 August 2023

Job Details

SPECIFICATION

We are looking for a qualified credit controller to assist our Finance Team. Reporting to the finance manager, the primary focus of this position is to maximise company revenue and minimise credit risk by updating new client billing, maintaining current client accounts and following up on outstanding invoices to ensure they are paid timeously and the overall debtor’s balance is reduced.

RESPONSIBILITIES

Be aware of and be able to provide accurate information on the current debtor’s balance at any point in time

Maintain the client debtors list for accurate financial reporting

Upload new client contracts into a shared drive for easy access to information and accurate record keeping

Answer client queries in a way that promotes professionalism

Communicate failed debit orders to clients and assist with recovery solutions while strengthening customer relationships

Control and maintain suspended accounts promptly and ensure client accounts are amended as money is received and when payment is outstanding

Ensure receipt of monthly revenue by constantly following up on outstanding accounts

Manage debtors balances in debtors systems (Billdozer & Stripe account)

Collaborate with other departments to assist clients with invoicing & account queries

Maintain strong client relationships by ensuring clients are informed and updated on any relevant communications which may affect their accounts

Provide accurate information for financial reporting

Facilitate and answer all incoming finance calls that build confidence in finance team

Have information ready and provide assistance as requested during company audits

Create, follow and maintain financial policies and procedures relating to debtors maintenance

Support to all Departments.

Request pricing from suppliers.

Follow Up with suppliers on purchase order status.

Resolve administrative problems and inquiries

Liaising with Logistics/Warehouse Manager to ensure all deliveries are done per delivery area/region.

Briefing the Logistics/Warehouse Manager on deliveries for the week and the stock that is estimated to arrive.

Attending all customers and suppliers queries.

Data Capture on Pastel: Raising Quotes, Sales Order, Tax Invoice, Delivery Note, Credit Notes, Purchase Order, Goods Receipt, Customer information, Inventory…

Filing all documents in its specific file.

Assisting Customers with related queries such as, invoices, back orders, ETA’s, stock availability.

Book Couriers and print/send Waybills.

Suppliers: raise Purchase Orders, forward orders to suppliers, weekly update (excel template) on ETA’s, receive goods at the office and good receipt on Pastel.

Customers: raise Sales Orders, Tax invoices and Delivery Notes, Credit Notes (upon management approval), communicating customers on ETA’s.

EXPERIENCE

A grade 12 senior certificate or equivalent qualification

Completed a relevant finance / accounting certificate / diploma

At least 2 year’s experience working in an accounts receivable and/or credit control department

Experience interacting with B2B clients

Worked with multi-currency transactions

Successfully reduced a company’s debt balance by following solid debt recovery procedures

Worked on Google Suite

Experience using accounting software

Excellent verbal and written English communication

Pastel Experience

Excellent understanding of Microsoft Office, Outlook and website tools.

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