Food & Beverage Operations Manager (The Links)! at Fancourt

2023-08-04 – 2023-08-13

Permanent

Geo000841

F&B

Western Cape, George

(Provident Fund)

NOW RECRUITING – FOOD & BEVERAGE OPERATIONS MANAGER (THE LINKS)!

Fancourt is the finest Leisure and Golf Resort in South Africa.

We are situated in George, in the lovely Garden Route.

The Links at Fancourt, one of Africa’s most exclusive golf clubs in South Africa, is now recruiting for a Food & Beverage (F&B) Operations Manager.

We are looking for a senior manager who enjoys the hustle and bustle of a 5 star establishment, who can deliver on and exceed the expectations of the members and guests of a luxury resort, who understands what great service is all about, who knows how to lead, train & develop teams and who knows how to build a F&B experience that delivers exceptional experiences consistently.

KEY RESPONSIBILITIES: You will be responsible for the Smooth Operations of the F&B Department:

Members and guests are happy with the food & beverage service and experience and are coming back for more;

Outlets are run efficiently and service standards are consistent;

Outlets are following sound financial, operational and people management practices;

Attention to detail for cleanliness and maintenance in all areas;

Beverage and OE stock controls are in place and adhered to;

Customer feedback is attended to promptly and efficiently;

Understanding of revenue generation and cost control ,

Upselling initiatives and techniques are consistently filtered down;

The general day-to-day operation of the division are managed efficiently;

Events and functions are well planned executed;

Weekly/Monthly rosters & leave plans are done in line with the business needs;

Financial discrepancies with cash ups & payments are resolved timeously;

KEY QUALIFICATIONS AND SKILLS: This position requires:
A relevant hospitality and / or F&B management tertiary qualification;

Knowledge of technology (software and hardware) relevant to the F&B Division, accounting and point of sale systems and advanced competency in MS Office are essential;

A minimum of 2 years’ experience in a similar or Restaurant management role;

Knowledge of and current working experience in an international luxury resort (LHW standards and the implementation thereof);

Working knowledge of the following key operational matters: staff development, wine & beverage lists compilation and management, financial management and reporting, stock and OE controls and management, OHSACT;

Conceptualising F&B experiences with the management team.

KEY COMPETENCIES AND BEHAVIOURS:
The role requires someone who is competent in communicating with internal and external stakeholders at all organisational levels (in writing or verbal), establishing and maintaining constructive and cooperative working relationships with others, making decisions and solving problems, and organising, planning, and prioritising work. The ideal candidate will also be diligent, act with integrity, can practice self-control and has a high stress tolerance, is a team player, can be appropriately assertive.

We are looking for someone who can demonstrate skills in terms of the following key work activities:

Good communication skills with Members, guests and staff;

Efficient staff management, development, training and effective leadership skills;

Developing operating strategies, plans, or procedures;

Developing, implementing and upholding service standards and norms;

Financial acumen (knowledge and practical) – Revenue and cost management;

Guest service management; customer complaint / problem resolution;

Problem solving & Decision making.

If you believe you have suitable experience and qualifications, please apply online.

Application Process:Closing date:
13 August 2023

How to apply:
You can apply online at https://www.fancourt.co.za/careers-job-listing/

PLEASE NOTE:
The Company’s Employment Equity Plan will be taken into consideration with all appointments. Should you not be contacted within two weeks of the closing date, please consider your application as unsuccessful.

For more information please contact:
Elsie Muller