Principal – Business Academy at TMF Group

Job no: 565542

Work type: Full time

Location: Cape Town, South Africa

Categories: Project Management, Client Relationship Management

Office Location: Cape Town

About TMF Group

TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. Our 10 000 experts and 120 offices in 85 jurisdictions worldwide serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax, payroll, fund administration, compliance and entity management services essential to global business success.

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website.

Purpose of the role

Leads in the identification, scoping, building, of various projects and learning programs (primarily) independently, in support of and coordination with key stakeholders. Will continuously aim to review, assess, and expand the impact and approach to learning being delivered to the business. Will utilise data, best practices, and other means to partner with and guide key stakeholders in driving learning goals, in alignment with business goals. Requires minimal review and guidance

Key Functions and Responsibilities

Conduct and leverage ongoing research in business-critical areas that support learning development and delivery

Support junior team members with ongoing feedback and guidance to transferring knowledge, best practices, resources, etc. to support the overall performance of the team

Owns and manages long-term deliverables where junior team members may be aligned to support

Will deliver training to the business (locally or globally), while supporting the development and delivery of more junior team members

Will lead various projects or programs being delivered within the Business Academy team

Will lead the promotion and awareness of learning opportunities to the business, identifying new and innovative approach to connect with the target audience

Competencies and Skills

Will set the standard and model the quality service and production expected within the team

Handles challenging situations in positive and effective manner, while escalating for support where relevant

Understands stakeholders, identifies their needs, and proposes solutions

Proactive in seeking information from stakeholders and sharing with immediate team

Understands stakeholders, identifies their needs, and provides direct ‘how-to’ guidance

Seeks out learning opportunities to meet needs of current scope of role, and potential future areas not actively engaged in

Proactive in managing and proposing solutions to workload and prioritisation

Is proficient in use of Microsoft Excel and PowerPoint, in line with team needs

Learning facilitation perceived as advanced, able to connect with a live audience (virtual or in-person)

Understands the concepts of learning design, impact, and evaluation and can explain them to others in the team

Experience and Qualifications

Qualified and experienced professional (6-9 years) with L&D and/or business relevant background.

Proven track record in TMF or other organistions that align to the scale and scope to which this role requires, able to (or has already) build strong ties across the business

Experienced and credible as a learning design and facilitator, with one or more recognised specialisms.

Further to the JD, we are looking for someone specifically with a profile that is oriented to service delivery/quality, within the general field of the type of service and clientele of TMF Group.

Further to this, a candidate with strong project management and Senior Stakeholder Management experience will be required, based on the role scope.

What’s in it for you?

An exciting opportunity in an international company

Professional development opportunities as well as extensive individual further training opportunities, supported by our TMF Business Academy

A career within an ever evolving market

Advertised: 03 Aug 2023 South Africa Standard Time

Applications close: 02 Sep 2023 South Africa Standard Time