Hotel Sales Coordinator / Administrator at HotelJobs.co.za

A 4* Hotel situated on a beautiful Wine Farm in the Stellenbosch Winelands area is searching for a Sales Coordinator to join their Sales & Marketing Department. The Sales Coordinator will provide administrative and logistical support to the Sales Team; ensuring a positive, open communication flow environment and assisting the team to make sure that their individual reports are done timeously.

Applications from Candidates already living in the Cape Winelands, with prior experience in a similar position in the hospitality / travel industry would be preferred.

MINIMUM REQUIREMENTS

High degree of organisation and attention to detail.

Strong numeracy and time management skills essential.

Excellent written and verbal communication skills (English), other languages advantageous.

Competent working knowledge of Word, Excel, Outlook, Opera PMS: Sales and Catering (or other Hotel Management Systems)

A committed team member, willing to cooperate with others.

Flexible and willing to ‘go the extra mile’

Able to work occasional shifts

A vibrant and responsible approach with a cheerful and service oriented outlook

MINIMUM QUALIFICATIONS & EXPERIENCE

** At least three years’ administrative experience with knowledge of travel and trade conference industry.

** Tertiary degree/ diploma (or similar) valuable.

**Positive client orientation

KEY RESPONSIBILITIES

Keep promotional materials ready by coordinating requirements and ensuring sufficient stock available for workshops, internal use, etc. Ensure all sales enquiries are handled professionally and timeously i.e. rates and hotel information.

Minute taking in al revenue meetings & book the venues for meetings.

Coordinating all revenue meetings timeously.

Send out and update STO, Corporate and FIT contracts to clients as per agreement. Please also ensure that all information is available on Opera system.

Maintain and update Sales database; assist with all sales administrative tasks like reports from Opera for sales meetings and strategy meetings.

Distributing & recording all FIT / Group Rates – Opera, Excel spreadsheet, etc.

Book accommodation for sales executives’ sales trips (normalor barter accommodation)

Book sales workshops as per the Sales team, update sales and marketing year planner and internal sales year planner board

Listing Sales Activities unto Opera of the Sales Executives – monthly reports

House accounts – reconciliation – weekly

Handling comp / site inspection / collaboration / educational stayover requests, and the bookings thereof

Assisting all Tour Operator’s brochure contribution content & Corporate content, arrange payments – liaising with Marketing Executive.

Liaising with Finance department regarding all Sales and Revenue department purchasing order numbers, update invoices etc. and see that all payments are done for the department on time.

Processing of sales monthly / weekly claims as per request.

Ordering and couriering wine for sales trips and workshops.

Do research for any marketing related topics if required.

Keep records of the wine stock.

Assist with booking client meetings for the sales team when needed

Ad hoc duties as required.

Creating manual prize letters as per internal requests.

Barter redemptions

Be familiar with and adhere to company and departmental policies and procedures.

Team player, able to convey information to colleagues’ while being mindful of tight operational deadlines.

‘Live and breathe’ the ethos of the company, inspiring a passion for – and sharing knowledge of the company, our sustainable business practices and all the services and products we have on offer.

Maintain effective and positive working relationships with team members and other operational/support areas.

Maintain a positive work environment through compliance with quality and operational standards and great teamwork

PLEASE ONLY APPLY FOR THIS POSITION IF YOU MEET ALL OUR CLIENT’S REQUIREMENTS

Applicants are requested to submit a complete, up to date CV showing:

1. Details of all previous employment, Company Name, Positions held and exact start & end dates (most recent position first)

2. Reasons for having left all previous positions

3. Written references or irrevocable proof of employment from previous employers,

4. Proof of High School Education and all tertiary qualifications

5 . A recent colour profile photo.

6. Current notice period / Availability

If having been retrenched due to Covid-19 in the past, we require written proof thereof from an ex-employer or a copy of the letter of notice received.

Due to the large amount of Applications we receive, we are unfortunately only able to respond to those Candidates who meet all of our Client’s specific requirements