Senior Credit Controller at Mirna Butler Recruitment

Our client is seeking the services of a Senior Credit Controller to effectively manage accounts receivable and optimise cashflow through efficient debt collections in line with our client’s culture and business objectives.

Candidates who meet the following criteria are invited to apply

Minimum requirements:
Diploma in Credit Management (advantageous)

A minimum of 8 years’ experience in Debtor Management (Book value +-R50m)

2-5 years’ of people management experience

Experience with credit applications and approvals

Good knowledge of the debt collection process

Basic knowledge of the Credit Act, POPIA, Consumer Protection Act, GAAP

Proficient in accounting and office software (Intermediate Excel, Evolution, and Meat Matrix)

Excellent communication skills, both verbal and written, with the ability to communicate in English at all levels of the organisation

People management skills

Ability to work in a fast-paced environment

Ability to work well in a team as well as independently

Attention to detail

Problem-solving skills

Analytical skills

Interpersonal skills

Strong negotiation skills

Ability to work under pressure

Excellent time management skills

Decision-making skills

Key responsibilities

Monitor a credit control system in collaboration with sales and marketing, finance, and executive team members

Strict monitoring and control over customer limits and terms

Establish policies that follow customer service best practices while ensuring customers submit payments on time

Check consumer credit reports, approve or deny applications and communicate decisions to the appropriate personnel in a timely manner

Handle the review and approval of price claims, shorts, and returns

Report any payment issues to management timeously

Follow up on overdue payments and implement company collections procedures as necessary

Look for ways to improve debt collection processes

Maintain detailed records of credit applications

Reporting and managing credit insurance customers to ensure the necessary coverage is obtained while considering cost-effectiveness for the company

Track and reconcile pallets and crates’ movements

Adhere to relevant legislation (Credit Act, POPIA, GAAP principles and SOP’s)

Accurate and timeous reporting as per the company’s internal policies and procedures

Management of accurate information sent to customers

Timeous and accurate reconciliation of key customer accounts

Assisting in customer queries and resolution

Efficient and effective response to customers

Accurate information and actions to be taken