Account Manager at Vodafone

Role purpose:
The Account Manager will secure new business from their allocated customer list, derived from a specific set of customers. The Account Manager will need to successfully manage their current base whilst selling additional products and services into these customers. The Account Manager will be required to minimize churn and maximize revenues with revenue growth being a key performance indicator. The objective is to increase the business from a target list of customers.

Your responsibilities will include:
Responsible for managing specific accounts and delivering profitable, long-term business from those accounts

Works collaboratively to set up service relationship for nominated accounts.

Provide input to help with decisions about new propositions, product mix and services for customers

Key Competencies:
Plan and develop relationships with allocated customers to identify opportunities and strategies to win new or further business from these customers

Effectively manage numerous internal and external deadlines in order to respond to large RFPs for single and multi-country deals

Ensure billing customer service centres are supporting the nominated accounts

The ideal candidate for this role will have:
Must have technical / professional qualifications:
Matric with a minimum of 5 years’ experience in Account Management

A 3-year commercial (B. Com/Business Science, IT) Degree or Equivalent qualification will be an advantage.

OR

A 3-year commercial (B. Com/Business Science, IT) Degree or Equivalent qualification with 3 years’ experience in Account Management

Core competencies, knowledge and experience:

• Experience in solution sales and relationship management with a track record of solution selling
• A broad understanding of the ICT Landscape and Strategic ICT enablers.
• A thorough understanding of converged and networking technologies and services.
• Demonstrated understanding of important financial concepts, the IT&T environments, purchasing practices and industry specific aspects of corporate customers.
• Products, Services and Technology

o Mobile and Fixed Voice, Data and Email (including security)

o Unified Communications

o Mobilising Business Process and M2M

o Managed Services

Closing date for Applications: 18 August 2023.

The base location for this role is, Bloemfontein Unipark.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.